This page explains how Westville Associates uses artificial intelligence tools in a responsible, secure, and professionally appropriate way.
This statement is maintained in accordance with the RICS Professional Standard on Responsible Use of Artificial Intelligence in Surveying Practice.
AI may be used by Westville Associates to support administrative, drafting, research, note-taking, and document preparation tasks. AI is used only as an assistive tool.
It does not replace professional judgement, qualified review, or responsibility.
AI Tools We Use
- Microsoft Copilot
- ChatGPT, Claude, Gemini, or similar approved AI tools
- AI features within approved business software
What AI May Be Used For
- Drafting and editing correspondence
- Improving grammar, tone, and readability
- Summarising non-confidential information
- Preparing survey outlines, checklists, and internal documents
- Supporting general research
- Organising meeting notes or administrative information
AI does not make professional decisions for Westville Associates.
AI is not used to approve reports, surveys, valuations, advice, or formal client documents. All client-facing or professional output is reviewed and approved by an appropriately qualified member of our team before it is issued.
Confidentiality and Data Protection
Westville Associates takes confidentiality and data protection seriously.
We do not knowingly enter confidential client information, sensitive personal data, private records, or commercially sensitive material into public or unapproved AI tools.
Where AI is used to process personal data, appropriate safeguards must be in place, and the use must comply with applicable data protection law, including UK GDPR and the Data Protection Act 2018.
Accuracy and Limitations
AI tools can produce inaccurate, incomplete, outdated, or misleading information. For this reason, AI outputs are not relied upon without human review.
Surrey and London: Particular care is taken where information relates to surveying, property advice, valuations, legal or regulatory matters, technical standards, health and safety, or client-specific recommendations.
Client Rights and Concerns
Clients may contact Westville Associates with questions or concerns about our use of AI.
If a client does not want AI tools used in relation to their matter, they should notify us in writing before work begins.
Security
Staff must use AI tools securely and responsibly. Staff must not:
- Upload confidential information to unapproved AI tools
- Share passwords, logins, or access credentials with AI tools
- Connect unapproved AI tools to company systems
- Install unauthorised AI software or browser extensions
- Use AI tools to bypass security procedures
Any suspected data breach or misuse of AI must be reported immediately.
Last updated: 22.05.26