AI Page Summary
Westville Associates’ “Common Questions” guide helps homeowners understand key party wall issues—such as notice requirements, surveyor roles, awards, and dispute handling. It clarifies who’s responsible for costs, how agreements are drawn up, and provides guidance on appointing impartial surveyors under the Party Wall etc. Act 1996 to protect both properties and neighbourly relations. ChatGPT quick FAQ recap.Which Party Appoints The Surveyor To Resolve A Dispute
Under the law, both parties must employ a surveyor if there is a dispute.
Section 10.1a and 10.1b of the Party Wall Act state that where disputes arise, both the Building Owner and the Adjacent Property Owner (the neighbour) must appoint a party wall surveyor. But confusingly, it can be either one shared surveyor or three surveyors. There are no two options!
Where your neighbours have responded to your notice with a dissent or disagreement with your proposed building works, they have two choices of surveyor.
- An agreed surveyor. This is agreeing to use the Building Owners surveyor, referred to as “the agreed surveyor.” As professionals, they are impartial but are paid by the owner.
- Their own appointed surveyor.
When your neighbours appoint their surveyor, a third surveyor is selected to mitigate any disputes.
Is the choice of Surveyors set in stone?
Largely yes. Once a dispute arises, both parties are required to appoint a surveyor. Once they agree on how they want to proceed and with one or three surveyors, this agreement is made in writing with a copy being served to both parties and cannot be reminded. The critical aspect here is that the appointment of a party wall surveyor is made under legal statute and cannot be removed or reserved. This covers both the single agreed surveyor AND the two appointment surveyors, and the third selected surveyor. See Section 10.2 of the Act.
What happens if something happens to our Surveyor. This would mean that the process has to begin again. This would only occur through illness (death) or if a surveyor cannot or refuses to act. This is not very common. There are sections in the Act that cover this.
The DIY Approach
Some Building Owners choose to act without professional advice. Should this occur, then the Adjacent Property Owner is free to choose a surveyor of their choice only after they have served a 10 working day notice letter requesting a surveyor be mutually agreed upon. This is also the case if your neighbour ignores your notice.
Who settles any disputes?
The surveyors are empowered through the Act to settle any disputes. The agreed surveyor reviews the proposed plans and consults with both parties, making them aware of which points to note and helping them gain and understand the site’s specific construction issues and any other concerns. They do this by ‘surveying both sides of the wall. They then prepare an Award which sets out how the work can then progress. The Award is signed, witnessed, and served to both parties. This can be contested.
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Chris ThoumeTrustindex verifies that the original source of the review is Google.
Great experience working with Simon: he took me through the process in simple terms and was always willing to provide considered pragmatic advice.![]()
Jessica SanzoneTrustindex verifies that the original source of the review is Google.
Would highly recommend using Westville Associates. Appointed Brett to act for us in regards to some party wall matters. We found him to be polite and professional with a wealth of knowledge in this field. Great communication throughout the process. Great service from start to finish.![]()
Kate RennieTrustindex verifies that the original source of the review is Google.
I was recommended to use Westville Associates through a colleague to carry out a survey of a house we were looking to purchase. I couldn’t have been happier with the whole process. From start to finish, Simon was professional, punctual, through and gave good advice with issues that arose from the survey. I have and will continue to recommend Westville Associates to anyone wishing to carry out any surveys.![]()
Niki YazdanianTrustindex verifies that the original source of the review is Google.
Simon carried out a full building survey for us on a property in Oxted. We found him to be prompt, professional, very knowledgeable, a great service all round. We would have no hesitation in recommending him and using him again.![]()
Sophie BeedTrustindex verifies that the original source of the review is Google.
Really recommend Westville, great communication and advice. Clear, concise and quick report and more than happy to discuss any points to help us understand our purchase better.![]()
Sara MahdavianTrustindex verifies that the original source of the review is Google.
We used Wesville Associates for a full Building Survey for our property in Claygate after a recommendation from a friend. Simon was very personable, knowledgable and professional, and was able to work around our tight timeframe. We felt in good hands from the start!![]()
WashPodTrustindex verifies that the original source of the review is Google.
“Westville Associates undertook a homebuyers report for us prior to the purchase of our flat in Wandsworth. The service from start to finish was exemplary. Simon booked us in, undertook the inspection and presented the report to us all within 7 working days which was appreciated as time was against us somewhat. The after sales care was also great as we had several questions about the property that were dealt with over the phone. Friendly, professional and prompt service. Would definitely recommend. Rob.”![]()
Craig CTrustindex verifies that the original source of the review is Google.
I have worked in Surbiton and the surrounding areas as an agent for over 10 years and could not recommend Simon highly enough. He has a wealth of knowledge and goes above and beyond to ensure his clients fully understand the fantastic reports he creates, unlike many other surveyors who just send a confusing report without further explanation of key points. I am so pleased Simon has set up his solo venture - Westville Associates and will be recommending him to all of my clients.






